Frequently Asked Questions
Everything wellness practitioners ask before buying — and after. Can't find what you're looking for? Send us a message.
Yes, this snapshot is specifically designed for GoHighLevel. You'll need an active GHL account. Don't have one? Sign up for a 14-day free trial at gohighlevel.com — or buy through our partner link to unlock 4 free bonus tools + 30% off this snapshot. Our team will install everything for you within 1 business day.
The snapshot's copy is HIPAA-aware by default — no PHI in plain SMS, secure-link patterns for lab results, and careful language around health claims. True HIPAA compliance depends on your overall practice setup: signed BAA with HighLevel, your intake forms, how you store PHI, and your staff training. We strongly recommend consulting a healthcare attorney for your specific obligations.
No. We install the entire snapshot for you — workflows, automations, templates, forms, calendars, and the client portal. You then get 10 dedicated hours of support that you can use any time within 15 days. Need ongoing CRM management beyond that? Our Wellness GHL VA plans start at $1,250/month.
The snapshot is built modality-agnostic. We have customers running it for nutrition coaching, functional medicine, weight loss, hormone balance, gut health, longevity, mental wellness, integrative medicine, acupuncture-adjacent wellness, breathwork, and somatic therapy. If something's unique to your modality, our team builds it during your 10 dedicated support hours — included free.
No. The $997 is a one-time payment for the snapshot, installation, and dedicated support. The only ongoing cost is your existing GoHighLevel subscription, which you pay directly to GHL.
Most wellness practices start seeing operational results within the first 14 days — instant discovery-call replies, fewer no-shows, higher onboarding completion. Renewal-rate lift typically shows at the 60–90 day mark, after your first cohort of clients hits their renewal cycle.
Those tools are practice-management EHRs — great for documentation, charting, and clinical workflow inside a session. This snapshot fills the gap around them: lead capture, discovery booking, daily accountability, renewal nurture, and review/referral engines. It works alongside Practice Better / Healthie / NutriAdmin via Zapier or native API.
Due to the digital nature of the product, all sales are final once the snapshot is delivered. See our Refund Policy for full details.
A2P 10DLC is the carrier registration required to send SMS messages from business numbers in the United States. Without it, your texts get filtered as spam — including your daily client check-ins. We file it for free on your behalf — others charge $150 extra.
Yes — the Complete tier has a group-program cohort flow that runs in parallel with your 1:1 client journey. Cohorts get weekly drip + group accountability; individual clients keep their personalized daily check-ins.
The snapshot copy is written carefully to avoid FTC-flagged health claim patterns. You're still responsible for what you actually publish — your specific protocols, before/after photos, and outcome statements need to comply with FTC, state board, and platform (Meta, Google) rules. Our copy is a safe baseline, not legal advice.
Yes. The snapshot supports English and Spanish out of the box. We have wellness practitioners running it in the U.S., Canada, U.K., Australia, and several EU countries. SMS deliverability and consent rules vary by country — we walk you through the differences during your 10 support hours.