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Revive Old CRM Contacts · 6+ Months Dormant

Daily Client Check-Ins
turn dead leads into retainers

Automated mood, nutrition, habit, sleep, and pain check-ins by SMS or email. Replies surface only when something needs your attention. Built for nutrition, weight loss, gut, hormone, and mental wellness.

473
Dormant contacts found (avg)
89
Booked in week 1
19%
Of forgotten DB monetized
Dormant Scan · Live
473
identified
312
outreach started
89
booked
M. Hernandez Wellness · 412d dormant Scanning…
J. Patel Hormone · 287d SMS sent
R. Cho Estate · 198d Booked Fri
T. Nguyen Longevity · 341d AI call queued
A. Williams Wellness · 503d Scanning…
Live: +3 contacts scored in last 8 sec · auto-routing by program type
What "dead" really means

Most firms sit on a 6-figure pipeline they forgot they had

6mo+
Inactivity trigger
no engagement = dormant
89
Leads revived in week 1
across 312 outreach
19%
Dormant DB → booked
avg across 8 firms
$63K
Avg revived pipeline value
first 30 days
Practice-area revival templates

Each dormant contact gets a message tuned to their case

Wellness · "We never closed your wellness intake — still working on this?"
Hormone · "session dates moved — want to revisit your custody question?"
Estate · "longevity coaching changed — your will may need a 10-min review."
Longevity · "Quick check-in on your program follow-up & renewal window."
Immigration · "New USCIS guidance — would a free re-eval help?"
Workers Comp · "Renewal window may be reopening on your claim."
Employment · "If your wage issue is still open, we can revisit now."
Wellness · "We never closed your wellness intake — still working on this?"
Hormone · "session dates moved — want to revisit your custody question?"
Estate · "longevity coaching changed — your will may need a 10-min review."
Longevity · "Quick check-in on your program follow-up & renewal window."
Immigration · "New USCIS guidance — would a free re-eval help?"
Workers Comp · "Renewal window may be reopening on your claim."
Employment · "If your wage issue is still open, we can revisit now."

Daily Client Check-Ins

The hardest, most labor-intensive part of being a wellness coach is checking in with every client every day. Most coaches give up around client #20 and switch to “weekly check-ins” — which is when retention starts collapsing.

This automation gives every client a daily touch, surfaces only the replies that matter, and gives you your mornings back.

What clients receive

A short, modality-appropriate pulse — at the time and channel they prefer:

Nutrition coach example (SMS, 8 AM local time):

Morning! Quick 30-second check-in: Meals tracked yesterday? Y / N Water hit goal? Y / N Habit done? Y / N Quick mood word? Reply STOP to pause.

Functional medicine example (Email, 7 AM local):

Daily symptom pulse — takes 90 seconds. [Tap to open in portal]

Mental wellness example (SMS, 6 PM):

Soft check-in — anything on your mind today? No need to reply. Resources here if helpful: [link]

What practitioners receive

Replies aggregate into a morning brief, surfacing only:

  • Red flags — crisis language, severe restriction, plateau stalls, no replies for 3+ days
  • Wins — milestone-eligible streaks, biomarker improvements
  • Standard replies — collapsed into a count, available if you want to drill in

You read a 2-minute brief instead of opening 60 conversations.

Why this beats manual check-ins

Manual approachAutomated check-ins
2 hours every morning12 minutes scanning briefs
Forget some clientsEvery client every day
Identical message to everyoneModality + cycle + stage aware
No streak dataStreak tracking + gamification
Replies lost in DMsAggregated, searchable, taggable

Configurable per modality

Cadence, channel, question set, time, and tone are all configured during your 10 dedicated support hours. Common variants we’ve built:

  • Macros + meal tracking (nutrition)
  • Symptom-by-system (functional medicine)
  • Cycle-phase aware (hormone)
  • Soft / non-shame (mental wellness)
  • GLP-1 side-effect aware (weight loss)
  • Stage-aware (gut health: elimination / reintro / maintenance)

Walk through your modality’s variant live →

The revival pipeline

5 nodes — from dormant to retainer

No mass-blast. Each contact is scored, tagged, and routed before a single message is sent.

1
DETECT
Dormant scan
AI sweeps your CRM for contacts with no engagement in 180+ days. Flags program type, last touch, and source.
2
TAG
Practice-area route
Each contact is routed to a vertical template: Nutrition, Hormone, Functional, Longevity, Integrative. No generic blasts ever sent.
3
SMS
Re-engage by text
Personal-sounding SMS lands in 24-hour spread. Tone matches your practice voice. STOP keyword respected at the carrier level.
4
CALL
AI voice follow-up
Non-responders get an outbound AI call 3 days later. References the original matter. Books the consult right on the call.
5
BOOKED
On the calendar
Confirmed consult lands in your booking system with full revival history attached. Paralegal sees context before walking in.
Live revival samples

Three messages, three program types — three booked consults

Wellness · 412 DAYS DORMANT
O
Hi Maria — circling back on your '23 energy claim. Are you still working on this? If yes, we may still recover lost wages.
Yes still going to PT 2x/wk
M
O
Got it — free 15-min check-in tomorrow 10 AM?
FAMILY · 287 DAYS DORMANT
O
Hi Jay — when we spoke last year about custody, the kids' school schedule was a sticking point. Has anything changed?
Actually yes. Co-parent just moved.
J
O
That's a material change. Free consult Thursday 2 PM to revisit?
ESTATE · 198 DAYS DORMANT
O
Hi Rachel — heads up: federal estate exemption is changing in 2026. Your will from '22 may need a 10-min review.
Didn't realize. Yes please.
R
O
Booked: Fri 10 AM. Bring current draft if handy. — Olsen & Crane
Your old CRM is a goldmine

Revive Your Database — Live in 24 Hours

Included in the $997 Wellness Snapshot. Bring your CSV. We do the dormant scan, the tagging, the messaging, and the booking.

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